I'm sorry that the language comes across to you as customer service language -- that was not what we were aiming for.
On the bigger-picture stuff you're talking about: If a fan loves an image enough to want to show it on fanlore (or thinks it is noteworthy enough to document there), then that person's desire to document a piece of fandom which is important to her matters to us. And, the fanartist's desires also matter to us -- that's where the potential difficulty arises!
What I'm hearing is that you're coming from a place of assuming that the fanartist's desires should automatically trump the desires of a fan who wants to document a beloved piece of fanart, and we're trying to find a way to harmonize those two sets of desires. It's our job to serve both the fan who wants to upload the image, and the fan who isn't comfortable having her work documented in this way! So we're trying to shape a policy which will allow us to work with both of those fans.
The wiki is a place for preserving history. So our first option if someone complains about her work being on Fanlore is to see if we can make her more comfortable with the work being there, and/or if we can make it more appropriate for the work to be there. Deletion of the work is also an option, and we tried to make that clear in this faq. But as morgandawn says in a comment above, we want to show that deleting an image is not generally our first choice.
I'd like to move away from framing the conversation in terms of "having fanart in the wiki's clutches" -- when it's discussed in those terms, it's already automatically a confrontation, and that's exactly what we don't want these conversations to be.
Is this helpful? I'm going offline to go to synagogue shortly, but will try to check in later today.
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On the bigger-picture stuff you're talking about: If a fan loves an image enough to want to show it on fanlore (or thinks it is noteworthy enough to document there), then that person's desire to document a piece of fandom which is important to her matters to us. And, the fanartist's desires also matter to us -- that's where the potential difficulty arises!
What I'm hearing is that you're coming from a place of assuming that the fanartist's desires should automatically trump the desires of a fan who wants to document a beloved piece of fanart, and we're trying to find a way to harmonize those two sets of desires. It's our job to serve both the fan who wants to upload the image, and the fan who isn't comfortable having her work documented in this way! So we're trying to shape a policy which will allow us to work with both of those fans.
The wiki is a place for preserving history. So our first option if someone complains about her work being on Fanlore is to see if we can make her more comfortable with the work being there, and/or if we can make it more appropriate for the work to be there. Deletion of the work is also an option, and we tried to make that clear in this faq. But as
I'd like to move away from framing the conversation in terms of "having fanart in the wiki's clutches" -- when it's discussed in those terms, it's already automatically a confrontation, and that's exactly what we don't want these conversations to be.
Is this helpful? I'm going offline to go to synagogue shortly, but will try to check in later today.